FREQUENTLY ASKED QUESTIONS

 
FAQ.jpg

Many people have questions about the process of counseling.

Here are answers to some of the most frequently asked questions.

How does counseling work?

People seek counseling for many different reasons: a crisis, a loss, a major life change, to sort things out to have a happier life, or to improve relationships. Counseling begins with an initial meeting with the therapist to gather information and history in order to develop a plan to meet each individual’s/family’s needs. Counseling may include individual, group, and/or family sessions.

How long does it take?

Each session lasts typically 45 to 50 minutes. Your therapist will establish with you a regular schedule based on your specific need. A person may come to counseling once or twice or may choose to continue counseling until they have met their goals for life improvement.

How much does counseling cost?

50 minutes Individual Session = $120

50 minutes Couples Session = $130
75 minute Couples Session = $180 (Recommended for couples)

Will what I share be kept private?

All of your conversations with me are completely confidential (except where mandated otherwise by law, as in the case of child abuse and/or elder abuse or imminent danger to yourself or others).

How do I make an appointment?

Contact Me

If you are ready to make an appointment with me, you can call 512-856-6360 (Hope Counseling - I am on their team) to leave a voicemail message with your information, that you are wanting to see me, Mario Uribe, and I will contact you within 24-hours (easily sooner). Or click on the “Contact Me” blue button below and fill out our contact form.

What agency licenses Professional Counselors (LPC) in Texas?

The practice of both licensed and unlicensed persons in the field of psychotherapy is regulated by the Texas Department of State Health Services. See: www.dshs.texas.gov

How many counseling sessions will I need?

The number of sessions depends on several factors, including but not limited to the goals for therapy, the severity of the issues encountered, and of course, the client’s willingness to actively participate.

What if I have to cancel my counseling session?

There is no charge for any session cancelled 24 or more hours prior to the scheduled time. However, sessions cancelled with less than 24 hours notice will be charged the full rate.

Will my insurance company pay for counseling?

Many insurance plans reimburse for some portion of psychotherapy. Please direct questions about reimbursement amounts and timeliness to your insurance company.

I am not contracted (in network, preferred provider) with any insurer. I can provide a receipt for the counseling service at the time of the appointment that may be used to submit for reimbursements upon request. Please note that we do not complete any insurance paperwork.

Why Don’t You Accept Insurance?

Reason we do not direct bill for insurance:

Choice: YOU and your therapist are in charge of goals, length of treatment, obtain counseling from specialized counselors vs just any therapist from an insurance company.

Insurance/Deductibles: We will provide a receipt for the counseling service at the time of the appointment that may be used to submit for reimbursements upon request. Many of our clients have high deductibles which they pay out of pocket anyway and want to choose a counselor for themselves with our expertise vs the insurance company choosing.

Privacy: Insurance requires diagnosis to authorize treatment. These negative labels can follow a client through life and interfere with insurability later. Your files are NOT shared with anyone.

Where is your office and what are your hours?

I utilize the offices of Hope Counseling at 1001 Sattellite View, Suite 103, Round Rock, TX.

I have daytime, evening, and weekend appointments available depending on your therapist. Please call or e-mail for availability.

Call me at 512-856-6360 or email me at mario@hopecounselingtexas.com

How do I start counseling?

Simply click on the contact me button below, fill out the contact form and we will match you with a therapist that best meets your needs. The therapist will contact you to discuss an appropriate schedule for your first appointment.